Skip to content
Customer Service Representatives
Our customer service representatives are the first point of contacting when calling or visiting our practice. They represent the embodiment of what Prescott Animal Hospital stands for providing superior client service and ensuring your pet gets taken care of in a timely manner and all of your questions are handled and followed up on.
Hoss
My name is Hoss, I spend my day between monitoring different areas of the hospital, and making sure my favorite co-workers are having a good day. The window in the front office is one of my favorite places to catch a nap and watch the comings and goings of our patients. Be sure to check out my hospital blog!
The Boss
Lacey Westlund
Lacey is currently one of our Senior Customer Service Representatives. Lacey strives everyday to ensure that every client and pet has the best experience at Prescott Animal Hospital. In fact one of her favorite aspects of the job is seeing the pets and owners faces light up when they are picked up from a long weekend at our boarding facility. In her free time Lacey loves to bead and spend time with her family, humans and critters alike! Lacey also has her associates degree in anthropology which makes her a very interesting conversationalist. Next time you’re in be sure to say HELLO!
Devoted Customer Service Representative Since 2013
Jennifer Myers
After 18 years working as a police and firefighter dispatcher Jen decided to join the Prescott Animal Hospital team. Her ability to triage phone calls and handle emergencies in a graceful manner makes her a strong asset to our front office. It's not all about the hustle and bustle of emergencies though that gives Jen a passion for her job. What she really loves is to see the interaction between a client and there pet when they visit, there is nothing like that loyalty and love. When Jen isn't helping to manage the front office as a senior CSR she is taking care of her pups, reading and crocheting. Jen is also our resident world traveler, next time you're in be sure to ask her about Ireland and Scotland!
Devoted Customer Service Representative Since 2017
Lordes
Bio coming Soon...
Client Service Representative
Rebeckah Zufelt
Bio coming Soon...
Client Service Representative
Vikki Lane
I work at PAH because .
My favorite animal
My favorite/dream vacation destination:
Client Service Representative
Will Higgins
Will is our resident energizer bunny. His commitment to client service and exceptional people skills help him to be that friendly face you need when you walk into Prescott Animal Hospital. He strives to make sure every client has the level of care Prescott Animal has promised each pet and there family. In his spare time he enjoys yoga, pilates and weaving.
Client Service Representative
Anthony McNay
Bio Coming Soon...
Client Service Representative
Veronica
Veronica is from a small town in California whose journey leads her to Prescott Animal Hospital where her favorite aspect about her job is making people's day and meeting new people and their pets. Her motto is to always be kind and believe that what you put into this world you get back. In her spare time she loves working special events and doing makeup.
Client Service Representative
Mary
Mary comes from multi-generational families whose roots are deep in Prescott's history. She ventures into each day by maintaining a high morale standard while having an open mind to people's circumstances as individuals. Her favorite aspect of PAH is the interaction with clients and their pets. In her spare time she enjoys spending time with her family, animals, ranching carpentry and reading.
Client Service Representative
Mary
Mary comes from multi-generational families whose roots are deep in Prescott's history. She ventures into each day by maintaining a high morale standard while having an open mind to people's circumstances as individuals. Her favorite aspect of PAH is the interaction with clients and their pets. In her spare time she enjoys spending time with her family, animals, ranching carpentry and reading.
Client Service Representative
Robin
Robin is new to the veterinary industry but was an easy fit. Her compassion and positive attitude make learning the job second nature. In her free time she enjoys brewing kombucha, hiking and camping.
Client Service Representative
Jeffery
Jeffery is a very even keel, compassionate and patient human being. His previous management experience helps him to handle high stress situations with candor and respect. He loves working hard and looking back on the day knowing that it was a success. He believes in being kind and treating others with respect. In his spare time he enjoys billiards, fishing and camping!
Client Service Representative
Madison
Madison recently returned to Prescott after a brief adventure in the valley where she had the opportunity to work for other veterinary hospitals. Madison is a positive and hardworking individual who approaches situations with common sense and logic. Madison believes that all living creatures, pets and humans alike, deserve respect and kindness. In her spare time she loves being outdoors whether it is camping, hiking or being on a lake.
Client Service Representative
Devon
Bio coming Soon...
Client Service Representative
Veronika
Bio coming Soon...
Client Service Representative
Andy
Bio coming Soon...
Client Service Representative
Beckah
Bio coming Soon...
Client Service Representative
Client Service Representativesrobert-admin2019-05-22T12:05:18+00:00